Quarterly report pursuant to Section 13 or 15(d)

Revenue Recognition - Disaggregation of Revenue (Details)

v3.20.1
Revenue Recognition - Disaggregation of Revenue (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Disaggregation of Revenue [Line Items]    
On demand revenue $ 276,673 $ 234,306
Property management    
Disaggregation of Revenue [Line Items]    
On demand revenue 62,332 49,914
Resident services    
Disaggregation of Revenue [Line Items]    
On demand revenue 119,085 96,804
Leasing and marketing    
Disaggregation of Revenue [Line Items]    
On demand revenue 46,789 44,270
Asset optimization    
Disaggregation of Revenue [Line Items]    
On demand revenue 40,265 35,531
Total on demand revenue    
Disaggregation of Revenue [Line Items]    
On demand revenue 268,471 226,519
Professional and other    
Disaggregation of Revenue [Line Items]    
On demand revenue $ 8,202 $ 7,787